In an attempt to improve reliability on service 13 which operates every ten minutes between Ipswich Town centre and Tesco at Copdock via Chantry estate, from Monday 26 November 2007 this service will operate on inward journeys via Civic Drive and St Matthews rather than via Pals and Upper Brook Street.
Managing Director of Ipswich Buses Malcolm Robson states:
"We have been experiencing reliability issues with service 13 in the recent past. In an attempt to ensure that the service operates as timetabled we are making minor internal alterations to the operation of the service from Monday 26 November 2007 and altering the route so that it comes into Ipswich Town centre via Civic Drive and St Matthews".