Keeping you safe, keeping you connected – Buses Services From Monday 12th April 2021

11th April 2021

As the Government lockdown restrictions are eased further from Monday 12th April and more customers return to public transport, we wanted to let you know what we are doing to continue providing a safe, clean and reliable service in a welcoming environment.

As has been the case for many months, we are running a near normal level of service on our network across Ipswich, Babergh, Essex & Colchester. If you need to use public transport, you can use the Ipswich Buses APP to help plan your journey and check how busy your bus is using the live occupancy checker. Please try to avoid busier times like the morning and afternoon peaks, which should be kept free for key workers and students where possible. Allow extra time for your journey and try to take quieter routes.

With reopening of schools all services will continue to operate as advertised. Should the government guidance on the provision of bus services alter, we will respond accordingly so please keep up to date by checking our website or our social media pages.

Please remember to follow our safer travel guidance when traveling with Ipswich Buses.

Our travel shop in Tower Ramparts will be open from Monday April 12th when non-essential retail outlets are allowed to reopen, and our customer service team can still be contacted by emailing or by calling 0800 919 390.

We would like to thank all of customers and staff for their continued support and understanding during these unprecedented times.

Please Remember Our 3 Easy Steps When Planning Your Journey:

  • Allow More Time– Your journey may take longer than normal due to reduced capacity and social distancing measures and you must allow sufficient time if your journey involves changing buses or on to different forms of transport.
  • Check Your Bus– Use our Capacity Checker to see how quiet or busy your bus may be, which is available on the Ipswich Buses app. We encourage you to wait for a later bus if you feel you cannot keep your distance from other people. You may consider getting on or off the bus at the previous or next stop, if it is quieter.
  • Stay Safe– Follow government guidance and the onboard signage when traveling on Ipswich Buses.

Please remember to follow our safer travel guidance when traveling with Ipswich Buses.

Find out how you can keep yourself and others safe by watching our on bus and school bus safety films.

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