COVID Update – Buses Services From Monday 8th March 2021

5th March 2021

At the end of February 2021, the Prime Minister announced the government’s four-step ‘roadmap’ for cautiously easing England’s coronavirus restrictions. Each step will be assessed by the government against four tests before restrictions ease, starting with the return of schools and colleges on Monday 8 March.

Please remember that England remains under National Lockdown restrictions, with the ‘Stay at Home’ order in place until at least Monday 29 March.

This means that you must continue to stay at home and only leave the house for essential purposes, such as work, medical appointments, caring responsibilities, visiting people in your support bubble, attending a place of worship, shopping for essential items, or exercise.

If you need to use public transport, you can use the Ipswich Buses APP to help plan your journey and check how busy your bus is using the live occupancy checker. Please try to avoid busier times like the morning and afternoon peaks, which should be kept free for students where possible. Allow extra time for your journey and try to take quieter routes.

From Monday 8 March, ‘Stay at Home’ restrictions will be amended slightly, meaning people can leave home for recreation as well as exercise outdoors. This can be done with your own household, support or childcare bubble, or with one person from another household. The safe travel advice above will still apply.

With reopening of schools all services will be resumed and operate as advertised. Should the government guidance on the provision of bus services alter, we will respond accordingly so please keep up to date by checking our website or our social media pages.

Our travel shop in Tower Ramparts will be closed until Monday April 12th when non-essential retail outlets are allowed to reopen, however our customer service team can still be contacted by emailing or by calling 0800 919 390.

We would like to thank all of customers and staff for their continues support and understanding during these unprecedented times.

Please Remember Our 3 Easy Steps When Planning Your Journey:

  • Allow More Time– Your journey may take longer than normal due to reduced capacity and social distancing measures and you must allow sufficient time if your journey involves changing buses or on to different forms of transport.
  • Check Your Bus– Use our Capacity Checker to see how quiet or busy your bus may be, which is available on the Ipswich Buses app. We encourage you to wait for a later bus if you feel you cannot keep your distance from other people. You may consider getting on or off the bus at the previous or next stop, if it is quieter.
  • Stay Safe– Follow government guidance and the onboard signage when traveling on Ipswich Buses.

Please remember to follow our safer travel guidance when traveling with Ipswich Buses.

Find out how you can keep yourself and others safe by watching our on bus and school bus safety films.

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