Customer Information – Coronavirus COVID-19 Country Services Exact Cash Fare

4th May 2020
Category: General News

Country Services Exact Cash Fare in operation from Monday 11th May 2020.

In order to protect our drivers and customers during these difficult times, we will no longer be offering change on our Country services from Monday 11th May 2020 until further notice. Although, we will still accept exact cash fares we ask that passengers please pay either with contactless payment, smartcard, or through our FREE app.

You can now download the free Ipswich Buses App from Google Play or The App Store where a wide range of M-Tickets can be purchased.



Our customer service team can still be contacted on the telephone number or email address below as well as our Facebook & Twitter pages so please get in touch in you have a query relating to our services or fares.

As you will appreciate this situation is constantly evolving so please look out for further updates.

Customer Helpline: 0800 919 390


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