Travelling with Ipswich Buses from Tuesday 30th November 2021

28th November 2021
Category: General News

Keeping You Safe when Travelling with Ipswich Buses……

Further to the press conference held by the Prime Minister on Saturday 27th November 2021 we would like to advise all passengers that from Tuesday 30th November 2021 unless you are medically exempt then you will be legally required to wear a face covering when traveling on our buses.

We appreciate that some customers may not be able to wear a face covering and would like to remind everyone that not all disabilities or illnesses are visible so therefore we ask everyone to be kind and respectful to each other.

Our drivers will carry a small supply of disposable face masks, so if you genuinely forget to carry a face covering please ask our driver.

When traveling on our buses you can also help to keep yourself and others safe when you use the hand sanitiser when you board and alight our buses, try to sit in a forward-facing seat and keep windows open in the vehicle to help maximise airflow.

The police are responsible for enforcing the requirement to wear a face covering, which can result in a fine.

Our drivers will still be sat behind a plastic screen to minimise the risk of transmission between of staff and customers, and all drivers are temperature checked each day before they start work. Our staff also have access to lateral flow tests that give a negative or positive COVID result within minutes if there is any concern that they maybe experiencing COVID symptoms.

Behind the scenes we will still be carrying out our enhanced level of cleaning which includes the daily wiping of all touch points and the weekly fogging of our buses with antibacterial fog.

Please Remember Our 3 Easy Steps When Planning Your Journey:

  • Allow More Time– Plan your journey in advance as your journey may take longer than normal and you must allow sufficient time if your journey involves changing buses or on to different forms of transport.
  • Check Your Bus– Use our Capacity Checker to see how quiet or busy your bus may be, which is available on the Ipswich Buses app. We encourage you to wait for a later bus if you feel you cannot keep your distance from other people. You may consider getting on or off the bus at the previous or next stop, if it is quieter.
  • Stay Safe– Follow government guidance and the onboard signage when traveling on Ipswich Buses including paying by contactless or the Ipswich Buses App if you can.

Please remember to follow our safer travel guidance when traveling with Ipswich Buses.

You can also find out how you can keep yourself and others safe by watching our on bus and school bus safety films at the links below.

We would like to thank all of customers and staff for their continued support and understanding during these unprecedented times.

We will continue to keep our travel advice under review.

If you have any further queries then our travel shop in Tower Ramparts is now open every day except Sunday and our customer service team can still be contacted by emailing or by calling 0800 919 390.







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