Travelling with Ipswich Buses from Monday 19th July 2021

15th July 2021
Category: General News

Keeping You Safe when Travelling with Ipswich Buses……

As Government lockdown restrictions are eased further from Monday 19th July 2021 and more customers return to public transport, we wanted to let you know what we are doing to continue to provide a safe, clean and reliable service, in a welcoming environment.

Although it will no longer be a legal requirement to wear a face covering when using public transport for the safety and comfort of our customers and our staff Ipswich Buses encourages all customers to continue to wear a face covering when traveling on our services.

We appreciate that some customers may not be able to wear a face covering and would like to remind everyone that not all disabilities or illnesses are visible so therefore we ask everyone to be kind and respectful to each other.

When traveling on our buses you can also help to keep yourself and others safe when you use the hand sanitiser when you board and alight our buses, try to sit in a forward-facing seat and keep windows open in the vehicle to help maximise airflow.

Our drivers will still be sat behind a plastic screen to minimise the risk of transmission between of staff and customers, and all drivers are temperature checked each day before they start work. Our staff also have access to lateral flow tests that give a negative or positive COVID result within minutes if there is any concern that they maybe experiencing COVID symptoms.

Behind the scenes we will still be carrying out our enhanced level of cleaning which includes the daily wiping of all touch points and the weekly fogging of our buses with antibacterial fog.

Please Remember Our 3 Easy Steps When Planning Your Journey:

  • Allow More Time– Plan your journey in advance as your journey may take longer than normal and you must allow sufficient time if your journey involves changing buses or on to different forms of transport.
  • Check Your Bus– Use our Capacity Checker to see how quiet or busy your bus may be, which is available on the Ipswich Buses app. We encourage you to wait for a later bus if you feel you cannot keep your distance from other people. You may consider getting on or off the bus at the previous or next stop, if it is quieter.
  • Stay Safe– Follow government guidance and the onboard signage when traveling on Ipswich Buses including paying by contactless or the Ipswich Buses App if you can.

Please remember to follow our safer travel guidance when traveling with Ipswich Buses.

You can also find out how you can keep yourself and others safe by watching our on bus and school bus safety films at the links below.

We would like to thank all of customers and staff for their continued support and understanding during these unprecedented times.

We will continue to keep our travel advice under review.

If you have any further queries then our travel shop in Tower Ramparts is now open every day except Sunday and our customer service team can still be contacted by emailing or by calling 0800 919 390.







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