Ipswich Buses Mobile App
Travel has never been easier, faster or better!
The Ipswich Buses mobile app allows you to purchase and validate bus tickets on Ipswich Bus vehicles. You can also search for particular stops and check scheduled departure times for your route.
The app has some fantastic features that we know our passengers will love and find very useful, such as:
Real time bus information
See upto date real-time bus information live on the map.
Receive service alerts
Receive realtime service alerts for the buses you are interested in.
Timetable and map information
Access timetable and map information for all our routes across Ipswich.
Search and plan your journey
Check bus routes and departure times from stops for your route.
Find your stop
Search for particular stops and locate your closest bus stop on the map.
Purchase multi journey tickets
Purchase and validate bus tickets on Ipswich Buses, including multi journey tickets.
How to install and use our app
Type in Ipswich Buses into your App store, Click install and open the app.
Click on the three lines in the top left corner, then sign up or sign in with Google account if you already have one set up.
Navigate through the App to either purchase bus tickets.
Or navigate through the App to, check out real time bus information and get timetable information.
Need more help?
1. In-App Support
Users can go to the menu in the app and tap the 'menu' icon -> then tap 'Help and Support'. This will then open up a window for users to begin their support request.
2. Email Support
Users can directly email firstname.lastname@example.org to initiate a support request.
3. Web Support
There is also have a support web page, which is at https://ipswich.support.ticketless.travel where users can enter details of their problem.
Ticket Purchasing Notes
You can buy mobile tickets securely with a debit/credit card. You will then receive a QR code which you will need to scan when boarding - no more searching for cash! You will be able to purchase Adult and under 20's 10 trip, 7-day, 28-day, 6 month and Annual passes.
If you are buying a 10 trips ticket, once you download a ticket, you will have 30 minutes before it expires. After the download, it will be locked to the same device. Please make sure you use the same device that you will be travelling with.
Remember you will need internet access to buy and activate your ticket(s).