Town Routes Fares

Adult Fares Single and Return tickets to and from the Town Centre are priced by Zone. Circular journeys in the outer zones vary in price but are a maximum of £2. View the Network map for Zone Information.

One ZoneTwo ZoneThree Zone
Single£1£1.50£2
Return£1.90£2.90£3.80
Transfer Ticket £2.50
(Two journeys within 1 hour)
All Day Ticket £4
10 Trip Ticket £15
1 Week £15
4 Week £50
6 Month £300
Annual £500

5-19 Fares

One Zone Travel £1
(Only covers short distance single one zone travel)
Single £1.20
Return £2
All Day Ticket £2.50
10 Trip Ticket £10
1 Week £10
4 Week £35

Family (Group) Fares

All Day Family Ticket £5
(For 2 adults and upto 3 children or 1 adult and upto 4 children.)

Country Route Fares

AdultUnder 20Family
Day Ticket£8.50£5£15

Under 5s

There is no charge on any of our buses for children under the age of 5.

Dogs

No charge for Guide Dogs or well behaved dogs on a lead.

Topping up

You can extend your Weekly or 4 Weekly ticket anytime by adding another week or 4 weeks to it. Your extension will automatically start as soon as your current ticket has finished.

You can add another 10 journeys to your Smartcard any time. Did you know you can buy up to 50 journeys in one transaction at our Enquiry Office?

You can also store 10 journey tickets as well as your weekly ticket on your Smartcard. Your 10 journey ticket will start once your weekly ticket has finished.

Lend it to a friend

Did you know you can lend your Smartcard to a friend or family member for them to use? Please note if you have an age-specific ticket only persons in the same age bracket will be able to use it.

Aged 16 - 19?

Good news you can still get our great value child fare. To get this discount you will need to have photo ID to show the driver. Please remember that we accept any of the following as forms of ID: Ipswich Buses ID card, endeavour card, provisional/ full driving licence and original passport (no photo copies). The driver has the right to refuse travel and ask for an adult fare to be paid if you do not show the correct form of ID when asked.

Are you aged 16-19? If so, with a cashless Endeavour Card you can get at least 25% off full price adults fares on participating bus services.

Click here to get yours!

There are three ways you can pay for your travel.

  1. If college is less than 3 miles away there are no subsidies available, unless you have mobility problems and then Suffolk County Council may be able to help. Everyone under 20 can get a discount of about one-third off all adult ticket prices with an Endeavour Card from Suffolk County Council or an Ipswich Buses ID card (which you can get from our Tower Ramparts Enquiry Office).
  2. If you are travelling to your nearest sixth form college and its over 3 miles away, then Suffolk County Council normally assist with the cost of travel; find out more at :- https://www.suffolkonboard.com/home-to-school-transport/post-16-discretionary-transport/
  3. If you have chosen to travel to a sixth form college that is further away, then Suffolk County Council may assist with the cost of travel if you are chosing the college because it has a course you can’t do nearer to home. (Near Ipswich we know that applies to some of the courses at Otley College for example). To find this out follow the link under 2 above Sometimes the college will subsidise your travel (Otley College also do that, and Suffolk One do that to allow you to travel on Ipswich Buses routes 501 and 502 from Stowmarket and Felixstowe). Otherwise you need to pay – but remember that all under 20s can get a discount of about one-third off adult prices by showing the driver your Endeavour Card or Ipswich Buses ID card.

Paying for your journey

On our town service buses we ask for the exact fare to be tendered to speed the loading of buses. Please place coins in the hopper and hand notes to our driver. If you do not have the exact fare, change can be given in the form of a credit ticket. This credit ticket can be refunded at the Tower Ramparts Enquiry Office, within 28 days of its issue or can be also used to pay for your bus travel. If the ticket is less than the value of your bus fare, simply pay the difference with cash.

If the ticket is more than your bus fare we can reissue a credit ticket removing the fare from your existing one. Besides cash fares, there is a day ticket and a range of weekly, monthly and annual season tickets, please see above.

Concessionary permit holders can travel FREE on all our local bus services between 0930 and 2300 Monday to Friday and all day Saturdays, Sundays and Bank Holidays. Outside of these time limits normal buys fares apply. Please note, concessionary bus permits are not valid for travel on any privately hired buses, our Open Top tours, excursions or other ‘special’ bus services, such as to the Suffolk Show, and on rail replacement services.

Train and Bus

For train travellers who wish to make onward journeys on our services in and around Ipswich visit the PLUSBUS website for further details.In Ipswich for a small additional payment on your train ticket of £3 for adults and £1.50 for young travellers you can travel across all our Ipswich Town network for no additional fare. Just show the driver your train ticket marked PLUSBUS.

Customer Helpline

If you need further information or help please call our helpline:

0800 919 390

Contactless Payment

Quick and easy Contactless Payment

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Smartcards

Save with pre-pay when you regularly travel by bus.

Find out more