Fare Review - Effective 31st March 2024

We are making some changes to our fares from 31st March 2024.

For some customers, this may mean the fares you pay will increase slightly. We understand that, like us, our customers are also facing cost-of-living pressures, which is why we have done our absolute best to keep any increases we have made as low as possible.

We do, however, need to ensure the sustainability of our service amidst the continuing rise in operational costs, with fares last reviewed in February 2022.

The fare revision will simplify our fare structures and offset the sustained rise of operating costs, whilst doing our best to maintain affordability and offering value-for-money. The company will also continue its participation in the £2.00 fare scheme.

Headline Features of the Fare Review

  • A maximum fare of £2.00 for any single journey will be charged.
  • The Town £1.80 and old £2.30 single fares will be merged to create a flat £2.00 single fare, with a £1.50 ‘short-hop’ option continuing to be available to customers travelling only one fare stage.
  • The Town £3.20 and £4.20 return fares will be merged to create a flat £3.70 return fare.
  • The Town Day Ticket will reduce to £4.50 providing improved value for customers travelling on multiple services across the day.
  • The Town Fares Zone will expand to offer more competitively priced fares to a greater range of customers to the North, South and West of Ipswich. A map of the Town Fares Zone and routes that operate within the Town Fares Zone can be viewed by clicking here.
  •  Town & Family Day Tickets will be available to customers through the Ipswich Buses App.
  • ‘Country’ tickets and passes will be rebranded as ‘Network’ tickets and passes to underline their validity on the entire Ipswich Buses network.
  • Travel for all customers under 20 will continue to be offered at a discounted rate.
  • Fares on school services will not change.

A full list of the fares and products for purchase and use on our services can be seen below:

Town Zone Fares & Product Prices

A map of the Town Fares Zone and routes that operate within the Town Fares Zone can be viewed by clicking here.

Town Single, Return & Day Tickets

Fare

On Bus

App

Town Single

£2.00

x

Town Return

£3.70

x

Town Short Hop

£1.50

x

Town Transfer

£3.70

x

Town Day

£4.50

£4.50

 

 

 

U20 Town Single

£1.40

x

U20 Town Return

£2.50

x

U20 Town Day

£3.30

£3.30

 

 

 

Town Family Day

£9.00

£9.00

     

Town Period & Multi-Journey Products

Product

Smartcard & Top-Up

App

Town 7 Day Pass

£18.00

£17.00

Town 10 Journey

£18.50

£18.00

Town 28 Day Pass

£61.00

£58.00

Town 6 Month Pass

£360.00

£350.00

Town Annual Pass

£610.00

£600.00

 

 

 

U20 Town 7 Day Pass

£12.00

£11.00

U20 Town 10 Journey

£12.50

£11.50

U20 Town 28 Day Pass

£42.00

£40.00

Network Fares

All fares available or use on our ‘Country’ services are also valid for use on the entire Ipswich Buses network (including town services) and will be renamed ‘Network’ fares from 31st March.

Network Day Tickets

Fare

On Bus

App

Network Day

£8.50

£8.50

Network Family Day

£17.00

£17.00

U20 Network Day

No Change

No Change

     

Network Period & Multi-Journey Products

Product

Smartcard & on bus top-up

App

Network 7 Day Pass

£28.50

£27.50

Network 10 Journey

£29.00

£28.00

Network 28 Day Pass

£95.00

£90.00

 

 

 

U20 Network 7 Day Pass

No Change

No Change

U20 Network 10 Journey

No Change

No Change

U20 Network 28 Day Pass

No Change

No Change

U20 Network Termly

No Change

No Change

School Services

Fares on school services will not change.

For further information on the fares review, you can email info@ipswichbuses.co.uk, call us on 01473 344 800 or drop by our travel shop at Tower Ramparts Bus Station.